If you are still unable to login, please follow the Deep Clean Instructions:ĭeep_Clean_Instructions. If you experience any issues installing or using the Host Checker scanning utility, please follow the troubleshooting steps here You may experience unexpected problems if you use these products and dbSupportPlus will be unable to provide assistance with issues affecting Windows 11 and MacOS Monterey at this time. At this time, Windows 11 and MacOS Monterey are not supported for dbRAS. Microsoft and Apple have released their latest OS named Windows 11 and Monterey respectively. Windows 11 and MacOS Monterey are not supported for dbRAS yet: Select MSEdge for Win10 from the dropdown menus. Head to the official Windows VM page and go to the Mac tab. Apple macOS users: Citrix Workspace app 2109.1 for Mac The first few steps involve getting VirtualBox and the appropriate MS Edge virtual machine with Windows 10, both are free downloads: Get VirtualBox for free from Oracle if you haven’t done so yet and install it on the Mac.Windows PC users: Citrix Workspace app 2109.1 for Windows.Please uninstall Citrix Workspace from your Windows PC or Mac, then download and install the known working version of Citrix Workspace from the link below: If you are experiencing an issue with slowness or frequent disconnects from your desktop, it may be related to incompatibility with the latest version of Citrix Workspace – v2112. Service Advisory Virtual desktop slowness or frequent disconnects – Citrix Workspace v2112 incompatible with dbRAS
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